I have ordered a vibromax from TVSD and paid for the item on the 13 Nov. The good has never been delivered and TVSD has never reply to my various e-mails or phone calls, quiring about my expected item.
After one month they finally reply back that the Vibromax would be delivered before christmas. Still no delivery yet. Phone call cost 10 pence /mins and after 10 mins of wait you are put through an answer phone machine asking you to leave a message and they will contact you shortly however there is no call back at all.
I have e-mail them again two days ago for a refund but they have reply back that the good is on its way and will be delivered by FEDEXwithin the next 48 hours but they were unable to provide any tracking number.
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