Signed up for Sky TV, talk and broadband for a set price of £36.25 per month. Over a month after installing the TV, the contractor, TELAER in Leeds have told me broadband Base is 'no longer available', and I will now need to pay an extra £17.50 per month, but reduced to £10 a month as a goodwill gesture.
I have called both Sky and TELAER, but all they seem interested in is selling more products and services than solving customers problems. TELAER never told me there would be a problem with broadband in my area. I have never had Sky TV before, but this month has been a whole host of problems and terrible customer service experiences.
AVOID SKY AT ALL COSTS!!! they will overcharge you, lie about what they are providing to you and they will not give you a chance to get your money back if things go wrong!!! I HATE THEM!
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