I purchased two tickets for V Fest Chelmsford back in March 09. Had not received the tickets with 10 days to go so phoned company and was told they would be here within 7 days of event. Then had email to say because of late delivery of tickets we would have to meet rep two days before event. No call. Then had another email to say we would have to meet Thomas at event. Was given 2 mobile numbers - one was dead and the other engaged. Tried for hours to meet this man, he kept putting us back and back. Then told him I was there waiting to get tickets for my son and his friend and he finally asked me to meet him outside a pub in Chelmsford Town Centre where he gave me two wristbands. Really bad service. Nearly ruined my sons weekend, total despair at times. Do not use this company as I think I was one of the lucky ones and finally got my tickets.
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