Ordered a stone from these people and paid £250 deposit. After a few weeks i tried to contact them by phone and email but no reply. I even rang a company whos address was next door to see if they could help After a few more weeks of constant calls and emails i sent a final one saying i wanted a refund.... Got a reply then saying some crap about people leaving (probably because they didnt get paid!! ) and Holiday etc with the funniest line ever ... do you still want us to go ahead!!!
Never heard any more but i was lucky Mastercard got my money back and im now using a proper company who give a toss and understand that you are ordering with them because you have lost someone close. Contact Lincolnshire Trading Standards and report these jokers