Took them 3 week after my connection date to get connected kept saying the fault was at my end and every time I phone them (after eventually getting throw) it was the same old thing "try a new connection" I had about 11 new connections in my network places, and the fault was with them in the end. They never phone u back u have to chase them. there technical support are utterly useless, they all read from the card they are given for when u phone them no training and u are lucky if u get someone that speaks English u can understand. There technician are just as bad 1 said "u need Q.O.S. (quality of service) installed that y u can’t connect... There billing department are in Molter with only e-mails to contact the rest of the company that’s in the UK. They forget to take there own payment and then take all the money in 1 lump sum witch can make overdraw in the bank then receive the bank charge 4 being over draw!! Bulldog... Should be called B@*l?! ##t
p.s. I got cut off so i phoned them up and paid the full bill there and then over the phone.on the web site it said reconnection will take up to 24 hours but in some cases up to 48 hour... after 48 hour not connecting so i phoned them they say in the next 24. This happened for the next three weeks until i ask for my mac code and left and now with eclipse speed not so good but there customer service is so far so good.
p.ss
Now 3 month after I've left bulldog there asking for the last 3 month money and a disconnection fee totaling £91. They can swivel for it i will fight them all the way... there is no way I'm paying for a service I did not receive!
These people are conning people every ware theres complaints all over the web, there no better than a scam artists or a petty criminal.
We need to make a stand! Trading standards here I come!
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