We were 'promised, by a very pushy salesperson that our old settee would be collected by a charity organisation from the telephone number he gave us. Whe none of the numbers worked, or when none of them colledted from our area, we complained that we couldn't get a collection for the time they said they would deliver. Our sole reason for buying from SCS was because of this assurance from the salesperson. When we decided to cancel the sale, we were told in a bullish manner by the manager of SCS Gateshead, we were not going to get a refund, and that was that. In the end, we paid for the council to collect our old settee, and SCS delivered some two months later than originally arranged. All in all, we feel very frustrated, let down and will never go to SCS again, nor recommend this company to my enemies! And, I do NOT like being called 'Mate' by these furniture barrow boys!
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