My sister and I went to the drive through in Kettering and ordered a variety bucket for us and my children, however once we had done this we changed our mind to the bargin bucket which we felt would benefit more for who was going to be eating at home. On approaching the window we asked the gentleman if we could please change our order as (we had tried to do it at intercom but hadn't worked) the man at the window replied 'No' I proceeded to ask why not as the chicken had not been cooked especially for us and he said no I can't take it out once it has been entered... Just tell me what you need!!! My sister replied so you won't change our order, again the man replied no just tell me what you need!! she sid forget it well just take it. So they prepared our order and we drove home, only to find that when we arrived home our order was incomplete, so not only ws the staff at this fast food establishment very rude but insufficient aswell... not very good for a large fast food chain with such a "high reputation" shouold that still be the case for Kfc. I look forward to your response.
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