ComplaintsHub.co.uk » Foodstuff » Review / complaint: Domino Pizza - Non Delivery | News #86

Domino Pizza
Non Delivery

Having ordered a pizza on line at 2142, after returning from operating a pit rf camera on the F1 UK race and feeling tired, I was very disappointed to receive no pizza. I was even more disappointed by the response of the member of staff I spoke to on the phone. He immediately had an attitude and said it was not there mistake and said it was delivered to the correct address. He then proceeded to tell me the wrong address and phone number, still broadcasting his innocence. I continued to explain to him that I had been working on my computer looking out the window for over 1hr 20 mins for said pizza to arrive... it did not. If you check your records I have used Dominos often as I travel a great deal with F1 and it helps when returning from races. This will be no more because of your staff members attitude and his broadcast of innocence, which was clearly and completely wrong. I realise mistakes are made in any business but this member of staff got it badly wrong and has cost you a customer I'm afraid. I hope you investigate why this went wrong and interview the member of staff as well as checking the order.


Company: Domino Pizza

Country: United Kingdom   Region: England   City: London, Greater London
Address: 186 Dunstans Road, Dulwich, London SE22 0ES

Category: Foodstuff

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