ComplaintsHub.co.uk » Foodstuff » Review / complaint: MacDonalds - Poor service | News #14210

MacDonalds
Poor service

I took my daughter to Macdonalds on the Capital Centre on Boxing Day for a meal. I went through the drive thru due to the icy conditions we were having. I ordered a Festive Meal as a large and when the meal was given to us I continued to park in a space. When I took a bite of the burger I found the bottom half of it was missing. With this I then made to safely get out of the car, to take it back inside.

On passing over the half meal to a member of staff I expressed my dissatisfaction, the young lady advised the manager (i think) who completely ignored me and carried on checking an order list or something... The young lady in question then service 3 other customers before I was even given another. The manager didnt even come over to apologize or offer a refund...

Safe to say I did not enjoy my meal


Company: MacDonalds

Country: United Kingdom   Region: England   City: Preston

Category: Foodstuff

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