I purchased the above washing machine which was actually a replacement for a previous one in aug 08, it has an extended warranty on it for repairs thank god! it had a new motor replaced in june 09, the pump fixed in 09 a new pump replaced in march 10 another new motor in may 10 along with another couple of blockages etc fixed in 2010 aswell, last week my machine broke again, surprise surprise another new motor is needed, an engineer was ment to come out to me today but i have been told the part is not in yet and wont be till the end of the week i will therefore have to wait till next week for an engineer IF the part arrives, i have 3 kids at home i have so far had no machine working for atleast a week and i am generally unhappy at the way comet is treating this complaint, the machine is breaking down in excess off approx every 4 - 5 months, which for its age i wouldnt think 3 motors in 3 years was acceptable along with all the other faults it has received, i would like to take this complaint further as i am not getting the answers i want or need.
0 comments