In November my tumble dryer, heating element went and the gasket needed replacement, the engineer arrived took 2hrs to replace, both item with a lot of banging about and a considerable amount of grumbling, when he left I used the dryer only to find water all over the floor, 2 days later 2 guys turn up, an engineer and an assessor to asses the repairs the 1st guy Had done. I was told the 1st engineer had split a pipe and damaged my condenser unit, so they ordered spares the following week, the engineer called to say they'd ordered the wrong parts, despite several phone calls and being told different things by each operator I'm still waiting for repair to be sorted out.
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