ComplaintsHub.co.uk » Business & Finance » Review / complaint: Shopperdiscount.co.uk - Money withdrawn automatically | News #4560

Shopperdiscount.co.uk
Money withdrawn automatically

DO NOT USE SHOPPER DISCOUNTS

I have just noticed that they have been taken a regular payment of £10 a month from my credit card - an insignificant amount that hardly notices! The telephone number they supply on your statement does not work - try using 0800 7319935. The last number is different. This is the number my bank gave to me. It works and you get through to someone to enable you to cancel your membership and to ask for a refund. However, they only offer 3 months refund. If you push then they will supply you a form to complete to request all payments to be refunded.

"As you requested during a recent contact with our customer service team on 15/08, your membership with Shopper Discounts & Rewards was cancelled and you were provided a refund of your last 3 charges. It is our understanding that you have asked for an additional refund.

If you would still like to seek an additional refund we request that you complete the claim form available on our website. Please print out a copy, complete all details and either fax or post it to us :

Shopper Discounts & Rewards, PO Box 450, Sevenoaks, TN13 9HN.

Fax: 01732 461560"

GOOD LUCK AND PERSEVERE TO GET WHAT IS OWED TO YOU.

Hope this helps you get your money back.


Company: Shopperdiscount.co.uk

Country: United Kingdom   Region: England

Category: Business & Finance

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