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Complaint / review / scam report
Phones 4 u
Phone

I bought a phone on contract aprox a year ago (sony ericsson C905) and had nothing but trouble with it, firstly the screen went blank thn the speakers went could only make a call on loud speaker, then the camera went funny that was just the first time, then the second but i still got the same phone back just for it to keep breaking after the second time thepeople in phones 4 u told me if it happens again they would totally replace my phone but then didnt and tried to give me the same phone back (still wouldnt turn on) so i refused because i am not paying for a faulty phone. The girl in phones 4 u phoned head office explained the situation and they offered me the on ericsson W995 so i accepted happy i was finally getting a fully working phone, the girl in the shop said that the C905 was rubbish anyway and were all faulty which i was not happy about because this meant i had been lied to in this shop before, after i accepted te new phone she said it would arrive at my house before friday 23rd october when i should of recieved it 5 days earlier, i am really disappointed with the way i have been treated, i have also spoke to 3 different people at head office whom of which all said different things so quite clearly they were all lying, i need my mobile for my work and dont appreciate being lied to, i expect my new phone in the next few days (apparently)

yours sincerly

Dennis Heaton.
Author: stacey666


Offender: Phones 4 u

Country: United Kingdom   Region: England   City: Manchester

Category: Electronics and household app.

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