I consider myself as a fair individual and would not normally make a complaint of this nature. However I feel forced to act due to what I consider fast practise but the company Thames Gas.com.
They sent around an engineer who was very plausible and who fixed our problem of a broken pump. This individual (Jacek) then proceeded to try to sell upgrade after upgrade and was insistent that other parts of the system were about to fail. Lo and behold the following day the underfloor system we have then fails, very convenient dont you think.
Following this the company does not want to know when I requested someone to consider matters. They initially offered to send someone out so we waited during a period of cold weather for over a week for this visit. On the day of the visit this offer was withdrawn.
I would avoid them like thepague, they appear to be very substantial if you look at the website but it appears to be a small business with very little substance. I think you can find better,
Take my advice and go elsewhere
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