Where to start!!!?? I have had Mcafee as my anti virus protection for years. The first time it ceased working I had to take it to PC world and have my hard drive wiped and re set costing £90. Several weeks later it stopped protecting my computer again. I phoned technical support at Mcafee and ended up speaking to someone who couldnt speak english coherently. I didnt mind paying£20 for one phone call. I got cut off and had to call back only to be charged a further £20 . The person could NOT help me solve the problem, so I was £50 out of pocket and still paying for a service that didnt work. Im a struggling single mum and just wanted the problem sorted. Im SO upset about the whole situation. £50 is a lot of money to through away! I would discourage anyone from selecting Mcafee. I lost Vital work for University also.
sincerely
Karen Whitten
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