CARHIREUK
Deposit not paid

I hired a car from this company from Aug 10th to Sept 7th and I am still waiting for my deposit of £670 to be paid. Myself and my son have both been phoning/texting & emailing but to no avail. I live in Cyprus & my son in UK - they keep saying it's been paid or it will be in the next few days but nothing happens, PLEASE can you help? My name is Mrs Sandra Welland