Think twice if you should have a complaint about Qatar Airways.
I was flying back to London from Doha when the FA gave me a very hot cup of tea but then she knocked it over my leg!!! The FA gave me a towel with ice and then about 1.1/2 hours later gave me a very small sachet of burn cream then for the remaining 4 hours basically ignored me!! This accident resulted in a burn to my leg which was very painful for about 3 days.
When I complained about this at heathrow (Qatar) they were most insistant I email to Qatar to explain.
I send an account of what happened and they emailed me to say sorry but I did it myself???
So it seems the FA.s tell lies and Qatar Airways simply ignore everything except the good comments.
Obviously I have emailed again to ask how they reached this decision and again submitted a detailed account of what happened but naturally they never replied... they really do not care about the passengers... THINK TWICE before flying with Qatar Airways
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