Ugg Australia dispatched me several pairs of slippers in November of last year the parcel was worth apprx £350.00. It was tracked and sent through TNT Melbourne Australia, the parcel made it through customs at Heathrow England at a cost of £58.00 only to get as far a the Liverpool distribution depot and then be lost. TNT has admitted this is a lost parcel but will not reply when written to in Newcastle, their complaints department. Also Ugg Australia do not reply to the correspondence even though i have a missing consignment number to quote, it has been almost a year since this fiasco started. My Christmas slippers never arrived and since i did not have the money to replace these slippers it was a pretty poor christmas in this household. Please please do not fall into this trap as i have
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