ComplaintsHub.co.uk » Cars & Transport » Review / complaint: EasyJet - Cancellation of flight | News #12421

EasyJet
Cancellation of flight

Ooked a flight to and from spain on the 1/6/10 via easyjet. On the 22/6/10 received notifiaction that inbound flight was cancelled and was offered a transfer or a full refund on the booking made as per'' A full refund of the cost of your flight and any directly related unflown sector within the same booking (if applicable), back to the original card your flight was paid with, or'' made request for full refund on the 22/6/10. afterall no point being out in Spain and not being able to return. no reply. made another request -no reply. etc etc . in the end rebooked for spain with easyjet on the 25/6/10. on the 26/6/10 received a reply from easyjet that only the inbound flight is refundable not the outbound flight. as it now stands i am leaving for spain twice and coming back once!! had they replied in a 'timely manner' i would not have booked again. have i misread thier policy or has anyone else out there had similar experiences?


Company: EasyJet

Country: United Kingdom   Region: United Kingdom

Category: Cars & Transport

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