I bought a new car from Kia bolton in 04. Kia had put the wrong registration plates on the car and this was not discovered until a year later when I had to apply for new road tax. I had been driving around for 1 year in a car that was not road legal and without insurance that covered the vehicle.
When it was pointed out to Kia - they immediately asked me to drive the car in to change the plates even though the car was not road legal. They said a manger would call and explain how it happened - they did not. when confronted they said they would offer me some kind of compensation - they did not. when confronted again they lied and said they had left messages for me - which I proved they did not. They then washed their hands of it and said there was nothing they could do. Upon complaining to Kia UK - they decided to also lie and tell me Kia Bolton was a franchise and I had to take it up with them, it is not a franchise - it is owned by Kia UK.
BUYERS BEWARE!! Kia may offer a 7 year warranty but they will do anything for a sale and do not give any after sales service. They accept no responsibility and think nothing about trying to lie their way out of situations. Good Cars, good warranties but not worth the risk!!
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