Isha bailor
Faulty tv sony triniton

Dear sir/madam,

I wish to query the payment taken from my account regarding my faulty sony trinitron tv, i was told you will only take the money if the problem is solved, i am currently without tv because the problem has not been solved and you didnt answer the question i asked. I will appreciate if you credit my account with the £18 you took from my account

Much appreciated