Hi guys - came across this on another complaints board called consumer action group
SCAM! The Loan Supermarket/The Lending Group SCAM! TLG Loans
AKA: CARTER AND CARTER
I had £99.99 taken from my bank account.
If anybody has applied for a loan through this company. You have probably had from £39.99 - £349.99 taken out of your bank account for a one off 'administration fee'.
All the people they 'rob' off are asked to give their bank details - long digit on your card number and your 3 digit security code. You are told this is for 'security' OR 'validation/verification'
After giving these details - which most people do not question to give out - which is understanding - as the websites of the company look legitimate and very professional. You are then told there is an administration fee ranging from £49.99 to £149.99 which they take off you as soon as you put the phone down. I do not know how they work out how much your 'application' will cost to process but the most they can get the better. (Commision based) - even if you change your mind after giving details of your account or you want to have a think about the loan you have applied for. They will STILL take your money.
They send you NO paperwork
If your loan has been declined you are told you are entitled to your money back. And you have an every right as it is your money.
No matter how many letters you send or phone calls you make you will never get your money back. The people on the phones are not there to help you but to simply make money out of you and others.
This is theift and it needs to be stopped. Thousands of people are getting robbed and 'fobbed off' when they try and do something about it.
STOP wasting your time and money on phone calls and letters and go to BBC's watchdog, consumer direct, police.
WAYS TO GET YOUR MONEY BACK
Another option may be to approach your bank. They may be able to do an IMDEMNITY CLAIM and refund your money, then their retail fraud team would investigate and claim the money back from the company.
Their is ALOT of negative feedback on the internet about theloansupermarket many people have contacted watchdog, and from what I've read there has been interest from the BBC to investigate what is going on here. If enough people do this maybe it will push them to take action...
http://www.bbc.co.uk/watchdog/ ...just click on the 'Got a Story' link to tell them what has happened to you.
The Office of Fair Trading also has a tool to uncover scams... https://secure.consumerdirect.gov .uk... follow this link and tell them your story.
the more people that do this SOMETHING WILL BE DONE.
FOR ADDRESSES AND NUMBERS GO TO | Carter & Carter Financial |
KIND REGARDS AND GOOD LUCK TO EVERYONE.
LETS GET THESE PEOPLE LOCKED UP.
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