I have had a phone on contract for 2and half month the hand set is awful i did let the company know but they said mt return date had run out so i had to keep it for the 18 mnth agreement. Only last week i could not send or receive messages i phoned the company they put me on to all kinds of solvents do this do that which i did and the problem was still there. In the end i had to take the phone to a shop in warrington i had to pay parking and reschedule my hole day, then i was told that my hand set was at fault and and to be sent away for repair that would take one week when i asked for a curiosity hand set they said i was to pay £20 FOR IT i was not very happy and said i wish to cancel my contract that would cost me 15 mnths line rental. I am over a barrel with it all it is dreadful to think that i would be paying money to some one for nothing i have had to borrow a phone from my friend as i need contact threw my phone its very intimating and you are just stuck in a contract that if you cancel you end up paying for a service that does not exist!
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