Like others, I took out the 30 day free trial, and made sure I emailed in plenty of time to cancel the membership only to find a debit of £14.99 taken from my account. I thought it would be a direct debit payment and was about to complain to my bank!!! I have phoned only to be told that they will cancel my membership in a months time and will not refund the payment - it is all in their terms and conditions which I supposedly ticked agreement to!
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