Store do not give the extra discount during 'sales' as announced on tannoy for using their store card, unless you say that is what you want to at the till. Even then it depends which till. If it is a Debenhams till you stand a chance but if it is for eg. Jane Norman you won't get the discount even if you are buying a Debenhams product and not from their product line. I think if they announce on the tannoy to use your store card to purchase your items with to receive the extra discount that is what they should do. The onus should not be on the customer when it is their announcements adviser the customers to use their credit cards and then, they shouldn't argue at the point of payment about which items are included. If it is a Debenhams sale then everything in the store should be included!
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