Well, it seems that Buy As You View are getting away with murder. They are not regulated by the FSA (Financial Services Authority), refuse point blank in admitting miss selling of warranty on goods. I have now seen 3 hp agreements with signatures on which arent the customers. Yet myself and other customer I know of have wrote to Buy As You View about these agreements and Buy As You View have even failed to respond at all, infact they have completely ignored the fact that these agreements exist, on 1 agreement there is no signature on behalf of the company, no date, date of birth of customer is wrong, thats without the signature looking nowhere near that of the customers, so ' allegedly forged '. Buy As You View know full well that the financial Ombudsman cant take cases on of Buy As You View as they are not regulated by the FSA, clever Graham Clarke and co. This company are taking thousands off customers, high interest rates. Yet turn a blind eye to serious complaints. They also state that all employees are trained to sell the warranty, explain to customers what it is, and employees have unannounced visits upon them to check on them, so to speak. If you ever have a problem with this company, telephone consumer direct or your local trading standards. Rip off as you view have no care for their customers complaints. If waaranty is added without your knowledge to goods purchased off this company, or your told you have to have their warranty, or youve been sold it on these grounds, telephone the Office of fair trading, consumer direct.
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