Terrible company to deal with. Hostile and terrible customer service. They will take your money and not give you delivery dates or times unless you pay for it! Do not do business with this company unless you like abuse and can afford to lose your money!! ...
Am professional builder. Initial order, 24th Feb; items stated as in stock; assurance of imminent delivery by end first week march. Early march, upon tearing out clients bathroom, QS change delivery date 28th March. Charged £50 delivery charge to supply only shower base to enable me to tile ...
Ordered a tap from this company but needed it by a specific date as a plumber was coming. Paid them an additional £24.00 to guarantee delivery. Tap wasn't delivered. Called them and explained that the plumber was about to leave and was then told that I had no chance of receiving it in time, but ...
We bought a towel rail for our new bathroom last week. An excellent service, the towel rail was delivered within 3 days. Unfortunately it was used. It's covered in dents and scratches and has rust coming out the bottom of it. I contacted QS Supplies and they didn't seem surprised at all, just told ...
I'm sure this company are great if the product you buy isn't faulty but I certainly won't take the risk again. I wish I'd read reviews before purchasing. Ordered a tap and asked if it would be delivered by a certain day (in time for my plumber to install it). Was told it would be there in plenty of ...
Bought three taps from the Sagittarius Pure range from QS. When fitted, one tap leaked and kept dripping. Contacted QS through their 'faults' contact: ignored. Contacted them again through their 'support' contact: ignored. They have no intention of dealing with faulty goods. Beware! Avoid this ...