H&M has the worst online service because of their silly company policies. I placed orders for about £95 and gave a mailbox address since I do not have a fixed residential address. All my cards are registered at the mailbox address. I placed 3 orders and cancelled all of them since all I was ...
Placed a large order online the same day as my sister, H&M then managed to merge mine and my sisters accounts together so it cannot be seen on their system, take almost £80 out of my bank account when one should have been from another credit card when the order total came to £37 and then to be ...
Dear whom it may concern, Last night I received the most appalling service from an employee who works at the Braehead Shopping Centre branch of H&M. I have never felt the need to complain about anyone before - but I could not believe the way in which I was treated in this store by an employee ...
Just came back from H&M Camden Town UK trying to return an unsuitable item from online order. But the store manager refused to take the item even though the customer service on the phone said I am entitled to. After an hour in the store and many phone calls (at my own expense!) between myself, ...
Upon deciding on a new winter coat I proceeded to make my way to the check out on the second floor of the Stratford-upon-Avon store. On my way over I passed 3 members of staff working on a rail of clothing that consisted of about ...
I recently went into a H&M store in Wandsworth that had just been re-opened. I went in there to return a item which i had ordered the wrong size off the website, Orignially i went into the childrens shop one a few days before and the women where really helpful and simply told me they could not ...