Last month I made a booking with Europcar to hire a car. The following day I contacted them again to change the pickup point. I was informed that in order to do this they would have to cancel the original booking, refund my fee, make another booking and take another fee. When they confirmed that ...
I made abooking with autocar europe but the address of the car rental was fichley london which turned out to be europcar! in the meantime i had lsot my credit car and my wife had to do the booking. the manager of thesation messed about for haslf an hour and he couild not locate anything but the ...
This may be of interesting read for you all. As an ex europar emplyee I can give you a 1st hand account of how this company operates. First one is damage, Europcar has sets target for spotting damage of aprox 10% of total rentals. They are very enforcing to their staff to obtain these targets, ...
FYI: Since Easyjet launched I have used the airline numerous times for both leisure and business travel and having a career in the travel industry have favoured and recommended the airline. However, after my car hire experience in Cagliari, Sardinia on the 29th May my opinion has changed. On ...
In April I collected a prebooked car at Europcar Edinburgh Airport, I was requested to sign a blank screen on the counter, after I asked to see what I had signed I was shown the print out of the rental agreement with an upgrade & an additional 88 pounds on top of the agreed price, although I ...
I worked for Europcar as a driver in the UK and I met with victimization and discrimination (I'm not English). I complained about it a lot, but mostly to no avail. Eventually, I was made redundant, which didn't surprise me. The official reasons for redundancy were absolutely unfair. Incredibly, one ...