As a frequent Europcar renter, on collecting a pre-paid reservation made from France and in Euros with a French postal address I was refused collection as my driving license was issued in the UK and not France. On interrogation it appears that they run a credit check on the address on the driving ...
Interestingly enough I too was refused car hire 31/5 on a prepaid car via their website with a credit card registered at my home address but as they could not find me on experian my car rental was refused. I thought my special offer of 5 day car hire for 105 pounds was to good to be true. Refund is ...
I hired a car on the Europcar "boom er rang" contract. It was never out of my sight except when I left it at Gatwick North terminal at 4 a.m.as instructed, ther was no one to check it off. On return from holiday I found that I been surcharged £135.00 for a cut tyre., for which no ...
I rented a car from Europcar at Heathrow when I was in UK recently for my mother's funeral. I had prepaid using a voucher from AutoEurope. The price was very reasonable (CAD$178 for seven days rental). I returned the car and it was checked in by the Europcar agent who said everything was fine and ...
We recently completed a rental with Europcar from Heathrow airport. Like other posts to this board, we had the attendant go over the vehicle and he agreed that everything was fine and there would be not further charges. A week later, I found a charge to my credit card for 350 pounds. Four days ...
I booked a van over the phone. I called a few days in advance for a qoute and to check avaialbility, and was told only a few hours notice was required. I called again on the day I needed the van, booked it for collection at East Midlands Airport and got a booking number. When I arrived at the ...