We have recently bought a bed from Dreams and I do not think I have ever experienced a worse level of service in my life. The bed we ordered arrived one month late after they failed to deliver on four previously arranged occassions. However, this was not the only problem. Rather than delivering a ...
The worst customer service ever. I ordered a bed then within the 24 hours notice time chaged to a smaller size which was acknowledged by them. The bed turned up and it was the wrong size, different to my original order and the amended order. The paperwork and refund of the difference receipt turned ...
Sunday morning went to the Dreams store at the local retail park to seek advice about types of bed and mattress for our new home, for which we have recently placed an offer. As such we did not plan to place an order for furniture yet, since the moving in date is still not known. When we entered the ...
Bought a bed from this company on 31/08. Originally was buying a bed from Argos, but instead went with dreams as they said that they had the bed in stock and I could either pick up from store or they could have it delivered to me within 5 working days (argos was 7). Was stuck for a bed for my ...
An absolutely appalling standard of service from this company. First of all they have they audacity to charge a delivery fee of £29 or £32 depending upon whether you want the bed dumped at your door or taken upstairs. Delivered the bed on the day they said they would, except the bed did not have ...
Order number 244B741 Placed 15th Jan to be delivered mid Feb: got a call two days later trying to deliver it so booked it for the 15th Feb. No bed arrived rang up and got told do not have stock any more and no more until March 6th I rang store who tell me they have rang and got a delivery for the ...