Neede to return faulty Ipod touch to Asda Direct it was collected efficiently. I enclosed a covering letter requesting a replacement as the model had been superseded and gone up considerably in price was told by there call centre in Capetown that the letter would have been "filed" and ...
I ordered a leather 3 seat sofa from Asda Direct on the 25th April. Asda immediately receiving payment for the product and the delivery charge via my credit card. Delivery is stated as 28 days on the website. Following 2 expensive phone calls to the customer service department I am still awaiting a ...
I ordered an excercise equipment over two weeks ago, paid for delivery with an aditional amount to name the day. The delivery van arrived two days later with the wrong item!!! The driver shrugged his shoulders saying 'I am just the delivery man, contact the store'. To cut a long story short, two ...
After having posted on the Swindlers complaint i now need to up date you all re my bloody sofa- Finally after contacting my local and national press and my local trading standards and MP Asda choose to call me back (after a mere 24 phone calls in total) Nice lady said she was ...
Ordered a replacement tomtom mount and have been waiting for a month now, have called them a few times and been told to wiat longer, today they have called me to say they have cancelled my order as tomtom have disscontinued the item, called tomtom to check and thats a lie! waited a month for an ...
I ordered basic clothing (school pants and white shirts) from ASDA Direct online on 4/10 because they didn't have the sizes in my local store. After being told they would be delivered to a local store in 3 to 4 days, they did not arrive after one week and when I phoned the order hadn't even been ...