ComplaintsHub.co.uk » Traveling & Tourism » Review / complaint: Ian Travel Services (Hotels.com) - Unauthorised and fraudulent charge | News #5790

Ian Travel Services ( Hotels.com)
Unauthorised and fraudulent charge

I booked a room through Hotels.com for one night in London on 12 Feb which amounted to £74.75p. When my credit card statement came through there were 2 separate amounts, both listed as Ian Travel Services. The first was for a sum of £149.73 listed as 28 Jan. There was then the correct amount of £74.75p listed as the 1 Feb. I have absolutely no knowledge of any amount for £149.73p and did not book or authorise this amount. I have informed my credit card company of the facts. I might add I received a confirmation e-mail from Hotels.com for the lesser amount.


Company: Ian Travel Services ( Hotels.com)

Country: United Kingdom   Region: England

Category: Traveling & Tourism

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