I am not sure where to start:, i received my phone bill in December & it was for £500 for 2 weeks i nearly died of heart attack. Called and advised Virgin Media that i have never used £1.50 dialling number from my home phone and I have not accrued this huge bill, they cancelled all my services (home telephone, broadband & TV) and sent 2 engineers out on 2 occasions. The engineer told me that there is something very wrong and i need to call V/M and inform them. So i was back on the phone informing them that there was something wrong but they did not believe me. They asked me to write to their complaint office which i did. they then refused to acknoledget his problem, then i wrote to CISAS (ofcom) they were of no use. VIRGIN MEIDA IS CRAP - they are now sending me baillifs letter and threatening me to pay a bill of £1100 in full - i am so cheesed off...
0 comments