Nitelife
, Exotic Dance Wear, Aberdeen Charged me for a cancelled item they delivered, when I returned it they denied receiving it and refused a refund Aberdeen

Worst online sales experience ever!

I ordered two items then was told a month later that they would not be delivered before Christmas so I cancelled the order by phone and by email.

They sent them anyway one on the 27 Dec. So I again cancelled by phone and email. The secord still arrived 22 Jan, I returned it first class special delivery but they tell me they didn't receive it.

Even though it was a cancelled order and they sent it anyway in error they refuse to refund my money. They have ignored about 20 phone calls, and atleast as many emails.

They think I should pay for their error.

Total nightmare.

Lorraine
London
United Kingdom