Complaint / review / scam report
Went into currys to buy an i pod touch just before christmas, was told it came with a free £15 i tunes voucher was taken to seating area to pay, then had the i tunes voucher revoked before paying as apparently it was no longer on offer which none the staff seemed to know about, so i abandoned the purchase went home and rang their complaints department and logged a complaint, was told that id get a call back on the subject rang them a week later as i hadnt recieved one, was told at that point that the matter was in hand and that i would definetly get a call back, again 2 weeks on no call back, so once again i ring them only to be told the guy dealing with it had gone home for the day (surprise surprise) and that the man on the end of the phone would email him, to my surprise 20 minutes later i get a phone from the man that had gone home who was dealing with my complaint in the first place, telling me that they were not prepared to do anything, all i can say is after giving curry's my trade for years i wont be doing it again in a hurry and advise anyone being offered anything free by the company not to hold their breath because it may get revoked at any given time lol .
Country: United Kingdom Region: United Kingdom
Category: Shops & Trade
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