ComplaintsHub.co.uk » Shops & Trade » Review / complaint: The Perfume Emporium - Non delivery | News #11109

The Perfume Emporium
Non delivery

STEER CLEAR OF THIS ONLINE PERFUME SUPPLIER. They take your payment but never send the goods and fob you off with their delay tactics- they are never going to send you the goods. My goods were ordered on 22 July and did not arrive. They blamed the Royal Mail for losing them but as they were presents I asked for a full refund. They said I had to wait 21 days in case Royal mail found the goods. I chased again and then they said they could not refund as they had changed merchant bankers so would send a cheque out instead with an additional £5 cheque as compensation. Nothing has arrived. There are other reports online of exactly this same pattern so they are trying to con as many people as possible. Now we are at 22nd September and i am still out of pocket. This site should be closed down


Company: The Perfume Emporium

Country: United Kingdom   Region: United Kingdom

Category: Shops & Trade

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