Purchased an Apple iPad via Internet from this crooked company in July paid in full including local courier fees. Paid another R8000.00 to their "partners in crime" courier company i.e. Eurgent Express. A lot of empty promises from Jackosta SA outlet for a refund - in writing! Till today, ...
My flight from London Heathrow was cancelled even though we were already on board the plane. It was a bit of a disaster for me as I have a 2 year old who was being sick and I had run out of spare clothes, I was traveling by myself. They did not allow any suitcases to be taken off the plane. Two ...
Returned a Microsoft mouse of about 27 GBP on the same day I bought it. While the refund was being done, the card machine apparently malfunctioned and they could not print my copy of the transaction, so the manager or a manager gave me a copy of the their receipt; as it happens it has my full card ...
On the 23rd of September, my business partner and myself flew from Heathrow to Johannesburg with BA. On arrival in Johannesburg our luggage was missing. We reported it at the BA luggage desk. We were assured our luggage would be delivered. After arriving in Cape Town and 24 hours later, my bag ...
I traveled from London to Paris with a bicycle. Air France charged me for the oversize of the bike bag. When I got home I saw that they deducted the amount twice. I emailed them and they confirmed that they only deducted the amount once. I attached my bank statement to show them that it was ...
We've booked air tickets through eDreams from Johannesburg to Maputo. When we checked it on the internet we could not locate it. I've sent them an email to cancel the tickets and now they refuse to refund me my money excluding their fees. They said it is the policy of the airline SAA not to refund ...