Yes Loans
Refund of money

I phoned YES LOANS LTD to cancel their services - they had taken £69.50 from my bank account.

i telephoned them on 22nd January - they requested a letter to confirm cancellation in order to refund my money - I sent the letter on 24th Jan - kept a copy of the letter

have not heard from them - tried telephoning on numorous occasions- unable to get through - kept on hold/

what can i do to get a response from them - need my money refunded ASAP.

Thank you

Patricia Ann Johnson