Stephane Kouame
[email protected]
Tracking number : 02728066596
The Fedex delivery driver, after knocking at my door today and in absence of response, left my parcel with a friend passing along in the street as she approched him to offer her help. Tha's the first thing I'm not happy with.
The driver did not put a card through my door neither left a message on my phone to inform me of his doing...
The "friend" who collected the parcel did not inform me either...
It's only after I looked to the tracking and called few numbers to have the number of my local fedexdepot that I was able to feel reassured...
Considering the cost of you service, I was expecting more professionalism from Fedex.
I don't think I will use fedex in the future and I will definitely pass the word around...
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