I booked an apartment room with Agoda last month for a holiday in Milton Keynes. We received a confirm letter that we will stay in an apartment called "Jade House". In a picture it is a luxury modern style 2 bedrooms, 1 living room, kitchen and a bathroom with a private park. Unfortunately, on the day we arrived, they said that the bathroom broke down. (They did not tell us in advance). So they put us in another apartment which is in an old condition where the heating system and water heater does not function properly. Also no elevator. The room that we were placed in is completely different from what we had booked. It was not as we were expected.
0 comments