ComplaintsHub.co.uk » Miscellaneous » Review / complaint: Momentum Coach Hire - UNACCEPTABLE SERVICE | News #12042

Momentum Coach Hire
UNACCEPTABLE SERVICE

The coach booked arrive 20 mins late, on sight it was a digrace and 22 years old, PLEASE TAKE NO NOTICE OF THE LOVELY PICS ON THE WEBSITE, thats not what you're getting! On arrival the power steering sprung an oil leak, the driver called the depot, there was no replacement, I called Momentum, again no replacement, however on calling a few local firms I could have got a replacement within the hour! BUT I could not take the risk that these cowboys would refund the money I had paid them... If you look at the other reviews/complaints I think my reservations were right! The mechanic arrived and we eventually left 1 hour and 45 mins late, not good for a race day. We arrived at Newmarket too late for the first race because the driver missed very obvious road signs TWICE!

I E Mailed a complaint on Monday to be met by the most arrogant and rude individual, who seems to be the Managing Director. He had the bare faced cheek to call me rude because I dared to complain about the sub-standard service provided by this company.

PLEAS EBEWAR NEVER EVER USE THIS FIRM. YOU WILL BE SORRY!!!


Company: Momentum Coach Hire

Country: United Kingdom   Region: England   City: Slough

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google