This company has taken 4 payments of £10.00 from my account i.e. 30.10.11, 31.11.11, 30.12.11 and 30.1.12 I was unaware of these transactions as I was away from home and did not check my bank statements until 9.02.12 when I was issued my latest statement and discovered two transactions on this statement. I contacted my bank and they informed me that this company had previously taken payments from my account. Today I checked my back statements thoroughly and discovered that they had in fact taken £10.00 on 30.10 and 30.11 as well as the latest two i.e. 30.12 and 30.1. I do not know what to do now as I don't know who these people are and therefore have no contact details. Can you help?
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