For weeks I was bombarded by calls and emails from a sales rep to take up Preplogic's products I was reluctant because I did not have the funds I was persuaded and reassured and told that they could set up a pricing plan suitable to my budget. I finally agreed to trial their training materials on sql server 2005. I had to put down a deposit of £125.00 using my debit card to give me access to the training materials to trial. The sales rep said he will call me back in a few weeks to see how I was getting on with it and crucially to discuss a pricing plan to suit my budget. A month later a debit was attempted on my account I was alarmed and visited my bank to stop the debit. The bank said that they could not do it I was distraught.
I subsequently received an email from Preplogic saying they were unable to debit my account I emailed back that I did not agree to this and could they cancel the trial period I was told to go to the support website and submit a cancellation there which I did only to be told I could not because I had exceeded the 30 day trial period. I categorically told them that I was unable to pay the sums of money they were asking and that they cancel the order I was no longer interested.
Following this I received a call from my bank asking If I had authorised at least three payments from my account I said no they then told me that Preplogic had tried to debit up to £10000.00 from my account. This far exceeded the total sale price of $3, 015.00 (including the initial deposit which allowed me to trial the training products).
Hence the phone call from my bank as they saw this as unusual activity on my account, I said I had not sanctioned such payments and that this was fraud. It turns out that they had cleaned out my account I had over £800.00 including an overdraft and they managed to extract a further £1100.00.
My bank is dealing with this now my advice is please anyone thinking of using Preplogic don't, they refused to listen to my pleas and totally disregarded my requests. And have tried to make continuous debits from my account without my consent. There behaviour towards me has been flagrantly fraudulent.
0 comments