A collegue and myself purchased this product in good faith thinking we would have atry and then make a decision to purchase the product if we liked.
However what this company does is take the money before you have time to even test the product some people are being charges £63.00 to £74.00 GBP without consenting to this.
I have managed today to speak to the call centre and have the product cancelled - it is the correct number as my collegue was trying it and getting a dead tone on (08082389891) and I kept trying and also got a dead tone, howver on the 5 th attempt I got through and spoke to a lovely friendly guy named Brian who cancelled the transaction. I would advised i had by that time cancelled my card at the bank as the halifax advised myself and my collegue they had been inundated with calls about this company so please be aware.
I advised the guy that the website is not clear as I work for an internet based company and if this was a legitamate site then why is this information not on the front page? He disagreed and advised that people are just not reading it all but as Iam quite internet savvy and it caught me out so I think the website is really poor as until you place the order only then do you see that it is a monthly subscription!
PLEASE KEEP TRYING THE NUMBER AS YOU WILL GET THROUGH, I WAITED ABOUT 4 MINUTES TO SPEAK TO BRIAN BUT I THINK IT MUST DISCONECT WHEN LOTS OF CALLS ARE GOING THROUGH TO IT. PLEASE ENSURE YOU GET YOUR TRANSACTION iD CODE AND CUSTOMER REFRENCE CODE AS WELL.
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