These guys are absolute thieves! I'm so fed up of using them. It seems they are more concerned with sucking the money out of their customers pockets dry rather than providing an exceptional, memorable experience. I was abroad while I received an email notification that my domain name expired on 5th May and that I had 90 days to renew. I couldn't renew while on holiday so thought that I could do so upon returning to the UK as I would do so in 16 days from the date of the notification. I returned and attempted to repurchase the domain name but these blood suckers did not let me do so and had auctioned the domain name even though it had only reached 17 days since the notifcation and not 90 days! I registered with the auction paying just under £4 and I had to agree to a set of terms which automatically set up a direct debit which takes a fee every year for using the auction site even though I have no desire to use it again in future. Everything about these guys has been a headache from day one. The hosting package sucks and the shared servers are so slow there's no point in using them. To upload website files is not very straight forward like other websites. They have poor customer service quite simply look for any means to imprison their customers to a point where they are obliged to stick to using this appalling services.
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