ComplaintsHub.co.uk » Internet & Web » Review / complaint: Client-Aid - Sun Classic Media Ltd -, Client-Aid Trading As Sun Classic Media Ltd Signed up for a 3 day trial and cancelled prior to monthly charge kick-in | News #18746

Client-Aid - Sun Classic Media Ltd
, "Client-Aid" Trading As "Sun Classic Media Ltd" Signed up for a 3 day trial and cancelled prior to monthly charge kick-in

I signed up for a 3-day trial of video downloads but was unable to access anything. I tried to cancel but was unable to. I recently received my account statement which showed Client-Aid (aka Sun Classic Media) had not only taken out one fee per month, but two lots of the $40 monthly subscription fee on the same day in December '08 and again in January '09. I'm out of pocket for AUD $240 (taking into account currency exchange rates and currency conversion fees on my account). They will not reply to emails nor is their phone number operative. I have had to close my bank account and file a complaint for fraudulent transactions with my bank.

Victoria454
Brisbane
Australia



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