ComplaintsHub.co.uk » Internet & Web » Review / complaint: Ancestry.co.uk - The Generations Network Corporate - Ancestry.co.uk - The Generations Network Debited credit card without notification (after short trial) for an unexpected amount of $160 AUD | News #18648

Ancestry.co.uk - The Generations Network Corporate
Ancestry.co.uk - The Generations Network Debited credit card without notification (after short trial) for an unexpected amount of $160 AUD

I was duped into signing up for a trial of the ancestry.co.uk site and stupidly gave all my credit card details.

Of course when the trial was over I was billed a full year's rate off my credit card for the amount of $160 without any advance notification.

No doubt this company is acting within the letter of the law but in my view it is akin to moral deception if not moral theft.

It appears to be sneaky and underhanded and although I have written directly to them with a complaint I didn't even receive a response.

I have since seen other similar complaints about this company and I can only hope that this message warns others who might similarly be conned.

What a pity, it sounded like a great service but is obviously more interested in rip off sales than providing a service.

Linda
Eatons Hill
Australia


Company: Ancestry.co.uk - The Generations Network Corporate

Country: United Kingdom   Region: United Kingdom   City: London
Phone: 02088463620

Category: Internet & Web

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