ComplaintsHub.co.uk » Internet & Web » Review / complaint: Be2.com - Money and upgrade | News #10399

Be2.com
Money and upgrade

In july i paid for a trial of 5pounds for the dating site but for some reason i never filled out my profile and never used it..but as they took my card details they decieded on 24th august i wanted to pay 119.94 for a 3 months upgrade of account without even asking me... so they took the money i had to wait 2 days for it to show who took the money and then i emailed then yesturday to say im very disgusted that they can assume i want to pay that amount when im a single parent anyway..so i could not afford that amount... i had a reply saying they will get back in touch in 24 hours to which i have not yet recived... so in the mean time i looked at the site again last night and found in faqs that u can delete your file to which i did last night as i tried my id for the site today and i can not access the site today but it says to cancel ur premium membership (too which i didnt want) u have to fax them which takes 48 hours but i dont have a fax machine... but i certainally want my money back to which i told them in a email... and to find the pages to delete my payments i had to tick all questions anying thing just to get my account open to see the help and other pages its disgust..no phone number so u can contact them what a fraud place it is...


Company: Be2.com

Country: United Kingdom   Region: United Kingdom
Site:

Category: Internet & Web

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