I was told i would have to wait 2 weeks for my new glasses due to the bank holidays over easter. then i was told i would have to wait another week for them. the day before collection i recieved a phone call telling me that i would have to choose a different pair of glasses as the lens are not suitable for the frames. so i made the decission to have them put in the same frame as the other ones. then on the day of collection i get told that my lens have broke in one pair and it will take another week for my glasses to be fixed. i find this unsatisfactory a month before i have my new glasses sorted. i am going to have to wait the extra week but will be taking my custom elsewhere. specsavers is certainly one to make profits but their service stinks, although the staff are nice this is not good satisfaction. Sadly this is not the first time i have had problems with specsavers previously i brought 2 pairs of glasses but could only wear one as the others gave me headaches and after several trips back to the opticians who said i needed to give them time to get used to i gave up!!!
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